DionysusToast 

Silvester17 

@DionysusToast, I'm a so called power user. doing a lot of testing with heavy duty programs. but I do not encounter performance problems. just a thought, could the performance issue be a problem on your end and not nt? in my experience, the cause is most likely some custom stuff.

Absolutely. There's a bunch of common issues that cause either disk or processor thrashing with NT. Lots of people are suffer dreadful performance on their machines just because of a few simple issues that are easily rectified. The rest of their system will be absolutely fine too, hence they think Ninja itself is slow....

I'll post a thread on it soon...

If you have any questions about the products or services provided, please send me a Private Message or use the BMT "Ask Me Anything" thread

 sam028 

About 2, see Performance Tips , it's mostly already there .

DionysusToast 

If I were suddenly put in charge at Ninja, I'd do the following. 1 - Close the loop on support. Give customers an issue reference and a place to log on and see the status of their issue. Give the support team rules on how long an issue can stay open by issue type/priority. This way all issues get closed, maybe not to the customers satisfaction if the reply is "no can do" but this is way better than not informing people at all. I will also say that Ninja Support is mostly extremely helpful but that doesn't stop you from getting disappointed when they say "we'll tell development" and then never get back to you. 2 - Aggressively tackle the number 1 objection to using Ninja - performance. Create a performance Wiki or new document that goes through the common performance issues, how to identify them and how to resolve them. 3 - Document the steps for resolving the most commonly occurring, yet unsupported issues with Ninja. One example is when you install some third party software/script and then all your indicators are missing. The way out of this is fairly simple, just a set of steps to follow. Many times I've had people contact me saying "Help, Ninja are telling me to delete my workspaces" and there's never been a time I couldn't walk them through getting up again without doing this. Quite a few people get told to uninstall too.

Usually in trading, those who know don't talk, and those who talk don't know. (Al Brooks) success requires no deodorant! (Sun Tzu)

 DionysusToast 

sam028 

About 2, see Performance Tips , it's mostly already there .

Good stuff - but not what causes most people issues...

If you have any questions about the products or services provided, please send me a Private Message or use the BMT "Ask Me Anything" thread

 DionysusToast 

OK - the tuning stuff is here - https://www.bigmiketrading.com/ninjatrader/28518-ninjatrader-tunes.html#post352535

I do plan to add more as time permits!

If you have any questions about the products or services provided, please send me a Private Message or use the BMT "Ask Me Anything" thread

 tderrick 

DionysusToast 

I'll start some new threads on tuning Ninja - I have the info elsewhere, so I can cut & paste it. Give me a few days though....

That would be a wonderful service to the community!! Thanks.

AJ Nashville, Tennessee "Life On The Edge of SR"

 MrYou 

DionysusToast 

For instance, Ninja uses an SQL Server CE database which gets added to each time you add/modify an order, including strategy executions. That database fills up and as it gets bigger, it gets slower. It gets to the point where there will be a 3 second pause when you add a live order. During this pause, the platform is locked. This has people thinking it's taking gradually longer to get filled. The solution - clean down the database every few weeks - but do Ninja tell you this? I've never seen this issue explained by Ninja anywhere and yet it is key in keeping the platform running well.

I would like to use this performance bug example for the scenario below and hear your reaction.

Lets say a company is well aware of a third party bug (such as possibly the one above) or major infrastructure design issue that occurs and degrades their product over time. The company can't fix the issue because it would require a third party fixing the problem (and in this case lets say they won't/can't) or it will require a MAJOR infrastructure redesign. The work-around you've given isn't really a work-around because you essentially lose your trading history, correct?

So who is to blame? Does the company publicly shame and blame the third party which they rely on in order for their product to exist? If a major infrastructure redesign is the only solution how is that a solution for existing for near term customers? Does the company claim their software is free of bugs? I think not.

So maybe the only solution is to have support acknowledge the problem, be sure the next major version is better, and thats all you can do?

My point is that not everything is so black and white and sometimes our expectations for these "grey issues" are a little too high.

madeinasia

The release date of NT 8.0 is not a worry for me. Once it is released I will wait six months or so for the new s/w to 'bed in' and others have shaken out off of the bugs in it. I just hope that my custom indicators and strategy are compatible with it, unlike the move from NT 6.5 to NT 7.0

 notebookled 

no release date yet, right ?

 jupiejupe 

Traderji 

Where as in the case of Ninjatrader, can you honestly say they are so busy with constantly evolving their software they can't take on board user requests? In three years apart from the occasional bug fix, what exactly has been done?

I have made several suggestions to them and they have add a few of them, in NT7 and I think from a webinar that they have address another issue in NT8 whether that was because of my suggestion or not i could care less. with NT7 they had many updates over the time not sure when NT7 was released but if i remember it was around March 2010 and todate that is a release every 6 months, and that is to the end of the life cycle, Personally I'll take that over TradeStations release schedule every time. There is no problem with NT update schedule.

As far as how long they are taken NT8 is a rewrite of the NT code base, if you think that is a simple task then you are not familiar with coding on a large scale. Which is fine I did not either at one point in my life, but having extended most of what NT can do with my partner, I know have a respect for the delicate process coding is, telling a story in a mathematical language, and when I do have to ask them over at the ninjatrader forum i am very hard on them for the typical response and push pass that insisting for information that I can use on my project. Hacking NT inter processes. As they are only relieving code to s certain level and after that it is a black box. This is our only main issue with NT, but that is the game and we are here to play.

"Learning to Trade: The Cost Of Tuition" - a roadmap of my lessons learned as taught by the market

 echoeversky 

if GOMie's recorder will be properly implemented.

I have a dll nugget from Richard that allows at least 1 day of the extended data so I could do rapid testing rather than having everything vaped when I refreshed my screen. The data was there, NT was like 'wait what?' but then again Richard is a rocket scientist.

Imagine if charts were just indicators..
I wonder if they will treat a charts the same as an indicator and provide robust means of creating custom charts in c#. If you think about it, charts are the first filter one applies to their instrument.

I wonder if each chart will be it's own instance and if one crashes the others wont.
I wonder if NT will provide development time for VPS/Colocation etc utilization of their product.
I wonder if NT will provide a linux strategy compiler and a linux engine for the strategy mavens.
I wonder if NT will open source their back testing part of their platform, that might help development.
I wonder if NT will utilize a graphical means of programming much like for FPGA's back in the day which then translate into c# code.
I wonder what NT will do for the 3rd party venders in terms of security and app market. I think EOTPro had to virtualize all their new stuff to keep it from being stolen often.

Could be worse, we could have to program in Python.

blawblawblawblaw (ie reallllly late to this conversation and need to read the rest of the thread)

-E

I think when you make a chart type it can only fit in one of these boxes:
Gui.Chart.ChartStyleType.Box, Gui.Chart.ChartStyleType.CandleStick, Gui.Chart.ChartStyleType.HiLoBars, Gui.Chart.ChartStyleType.LineOnClose, Gui.Chart.ChartStyleType.OHLC, Gui.Chart.ChartStyleType.Custom0, Gui.Chart.ChartStyleType.Custom1, Gui.Chart.ChartStyleType.Custom2, Gui.Chart.ChartStyleType.Custom3, Gui.Chart.ChartStyleType.Custom4, Gui.Chart.ChartStyleType.Custom5, Gui.Chart.ChartStyleType.Custom6, Gui.Chart.ChartStyleType.Custom7, Gui.Chart.ChartStyleType.Custom8, Gui.Chart.ChartStyleType.Custom9, Gui.Chart.ChartStyleType.Final0, Gui.Chart.ChartStyleType.Final1, Gui.Chart.ChartStyleType.Final2, Gui.Chart.ChartStyleType.Final3, Gui.Chart.ChartStyleType.Final4